Privacy Policy

Last updated: October 12, 2026

This Privacy Policy explains how CrochetPack ("we," "us," "our") collects, uses, and protects information when you visit crochetpack.com or make a purchase.

Information we collect

• Information you provide when contacting support (name, email, message).
• Order and payment information, which is collected and processed directly by Paddle.com, our merchant of record — we do not store your full card details.
• Order records we keep after a purchase: the transaction ID and which patterns were bought, so you can download them again. Your name and payment details stay with Paddle.
• Basic usage data (pages visited, browser type) collected via standard analytics tools.

How we use information

• To fulfill and deliver your order.
• To respond to support requests.
• To improve the Site and our product catalog.
• To send order-related communications (e.g. download links, receipts).

Third parties

We use the following third-party services, each with their own privacy policy:

• Paddle.com — payment processing and order fulfillment.
• Cloudinary — hosting of product images and pattern files.
• MongoDB Atlas — database storage for our product catalog.

Cookies

We may use cookies or local storage to remember items in your shopping cart. We do not use cookies for cross-site advertising tracking without your consent where required by law.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting support@crochetpack.com.

Contact

Questions about this policy can be sent to support@crochetpack.com.